What Could Have Happened…
In the previous scene, Alex’s mom acknowledged the teacher’s obstacles and made suggestions that addressed his concerns. She compromised on how to monitor the checklist system so that it would work for both the teacher and Alex. She demonstrated her willingness to work as a partner. But, what if Alex’s mom didn’t offer solutions? Click the green arrow below to see what happens when Alex’s mother fails to address the real-life limitations the teacher expresses.
Notice how it doesn’t create a good atmosphere for negotiation or lead to a solution that will help Alex.
See how Alex’s mom negotiated successfully. Listen for her willingness to offer multiple solutions and alternatives.